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Your direct line to us

If you have any questions about the online store or our products, you can call our customer service at:

Mon-Fri 8:00AM-5:30PM

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FAQs

Shipping Information

Dear customer, unfortunately we are currently unable to display the shipping costs in your shopping cart or in the check-out process.

These will be listed in the order confirmation and invoice after receipt of the order. 

Standard UK:

Next working day:

  • Free when you spend over GBP 200.00*
  • Up to 20 kg - GBP 12.50*
  • Up to 50 kg - GBP 25.00*
  • From 51 kg - pallet GBP 50.00 (*also for larger or bulky parcels)

Next working day before 9:30 am:

  • Up to 20 kg - GBP 45.00*
  • Up to 50 kg - GBP 60.00*
  • From 51 kg - pallet GBP 95.00 (*also for larger or bulky parcels)

Saturday before noon:

  • Up to 20 kg - GBP 45.00*
  • Up to 50 kg - GBP 60.00*
  • From 51 kg - pallet GBP 95.00 (*also for larger or bulky parcels)

Saturday before 9:30 am:

  • Up to 20 kg - GBP 58.00*
  • Up to 50 kg - GBP 75.00*
  • From 51 kg - pallet GBP 110.00 (*also for larger or bulky parcels)

Industrial Scotland:

(DD1-DD11, DG1-DG14, DG16, EH0-EH49, EH51-EH55, EH91, EH95, EH99, FK1-FK21, G1-G84, G90, KA1-KA26, KA29, KA30, KY1-KY16, KY99, ML1-ML12, PA1-PA20, PH1-PH16, TD1-TD15 Postcodes)

Next working day:

  • Free when you spend over GBP 250.00 *
  • Up to 20 kg - GBP  22.50*
  • Up to 50 kg - GBP 35.00*
  • From 51 kg - pallet GBP 60.00 (*also for larger sizes or bulky parcels) 

Next working day before 9:30 am:

  • Up to 20 kg - GBP 55.00*
  • Up to 50 kg - GBP 70.00*
  • From 51 kg - pallet GBP 105.00 (*also for larger sizes or bulky parcels)

Saturday before noon:

  • Up to 20 kg - GBP 55.00*
  • Up to 50 kg - GBP 70.00*
  • From 51 kg - pallet GBP 105.00 (*also for larger sizes or bulky parcels)

Saturday before 9:30 am:

  • Up to 20 kg - GBP 68.00
  • Up to 50 kg - GBP 85.00
  • From 51 kg - pallet GBP 120.00 (*also for larger sizes or bulky parcels)

Scottish offshore:

(HS1-9, IV41-IV49, IV51, IV55-IV56, KA27, KA28, KW15-KW17 (Orkney Islands), PA20, PA41-PA49, PA60-PA78, PA81-PA88, PH42-PH44, ZE1-ZE3 (Shetland Isles) Postcodes)

3-5 working days:

  • Up to 20 kg - GBP 45.00
  • Up to 50 kg - GBP 65.00
  • Up to 100kg – GBP 100.00
  • no pallets available

Grampians:

(AB Postcodes)

Next working day:

  • Up to 20 kg - GBP 20.00* 
  • Up to 50 kg - GBP 45.00* 
  • From 51 kg - pallet GBP 65.00 (*also for larger sizes or bulky parcels)

Saturday before noon:

  • Up to 20 kg - GBP 60.00*
  • Up to 50 kg - GBP 70.00*
  • From 51 kg - pallet GBP 110.00 (*also for larger sizes or bulky parcels)

Highlands:

(IV1-IV28, IV30-IV36, IV40, IV52-IV54, IV63, KW1-KW3, KW5-KW14, PA21-PA40, PA80, PH17-PH26, PH30-PH41, PH49, PH50 Postcodes)

3-5 days (Saturday delivery not available):

  • Up to 20 kg - GBP 30.00* 
  • Up to 50 kg - GBP 45.00* 
  • From 51 kg - pallet GBP 80.00 (*also for larger sizes or bulky parcels)

Isle of wight:

(PO30-PO41 Postcodes)

Next working day:

  • Free when you spend over GBP 250.00
  • Up to 20 kg - GBP 22.50*
  • Up to 50 kg - GBP 35.00*
  • From 51 kg - pallet GBP 60.00 (*also for larger or bulky parcels)

Next working day before 9:30 am:

  • Up to 20 kg - GBP 55.00*
  • Up to 50 kg - GBP 70.00*
  • From 51 kg - pallet GBP 105.00 (*also for larger or bulky parcels)

Saturday before noon:

  • Up to 20 kg - GBP 55.00*
  • Up to 50 kg - GBP 70.00*
  • From 51 kg - pallet GBP 105.00 (*also for larger or bulky parcels)

Saturday before 9:30 am:

  • Up to 20 kg - GBP 68.00*
  • Up to 50 kg - GBP 85.00*
  • From 51 kg - pallet GBP 120.00 (*also for larger or bulky parcels)

Guernsey& Jersey:

(JE, GY Postcodes)

3-5 days (Saturday delivery not available):

  • Up to 20 kg - GBP 50.00
  • Up to 50 kg – GBP 70.00
  • no pallets available, till 100kg – GBP 100.00

Isle of man:

(IM-IM9, IM99 Postcodes)

3-5 days (Saturday delivery not available):

  • Up to 20 kg - GBP 50.00
  • Up to 50 kg - GBP 70.00
  • From 51 kg - Palette GBP 210.00

Northern Ireland:

(BT Postcodes)

Next working day/no Saturday deliveries or before noon/9:30 available:

  • Up to 20 kg - GBP 50.00*
  • Up to 50 kg - GBP 60.00*
  • From 51 kg - pallet GBP 220.00 (*also for larger sizes or bulky parcels)

Shipping to other countries cannot be handled via the online store at this time.